Frequently Asked Questions

Do you come to my home, work, RV park or hotel?

Yes, we will come to any location within our service area with a scheduled appointment. I do need an available parking spot on a somewhat level surface.

Is mobile grooming more expensive than a grooming salon?

Yes! We are a luxury service for you and your pet. We come to your door and give one on one attention; there are no other pets and no cages, which means less stress for your pet. It also saves you time by not requiring you to drive to your pets appointment.

Why do I get an answering machine when I call?

I want the best for your pet with my undivided attention. If I don't answer right away you can leave a voice messagePhone, text, or E-mail me at Email. I will get back to you within 24 hours.

Can I watch while my pet is being groomed?

No. This is for the safety of everyone involved, pets can get very excited and move a lot when they see or even hear their owners. We work with sharp tools and would like to prevent accidents. Please do not get offended if we inform you or your children to NOT approach the van. if you need to talk to the groomer during the grooming process please call or send a text message, I will try and answer. (I will only answer the phone at the home of the pet that is being worked on.)

Can I have my pet washed with my own shampoo?

We use a high quality shampoo that ensures the best outcome for each groom. However, we can substitute for a veterinarian prescribed shampoo.

Do you need to hook up to my water or electricity?

No. We come to your location in a new state of the art mobile grooming salon that is fully self-contained. Check out our Mobile Grooming Page for more information.

Does my pet need to be current on vaccination?

Yes! Rabies vaccinations are required by law. Other vaccinations are recommended, but not required.

Do you groom puppies?

Our standard practice is to groom puppies after their third set of vaccinations.

Do you sedate pets?

Absolutely not! That is better left to veterinarians.

Can I take a tour of your van?

Yes, we give all clients a tour. We are proud of our spotless "spa!" All grooming tools and surface areas are cleaned and sterilized after each use. We use disinfectants recommended by veterinarians that kill both bacteria and viruses.

How long does grooming take?

Typically grooming takes about an hour and a half to two hours, but it can vary depending on the coat, breed, and the temperament of your pet.

Do I have to be home for you to groom my pet?

Yes, for the first groom. For regular clients we can discuss other arrangements that won't require your presence.

Cat Grooming Myths

Cats hate grooming.

No! Cats learn to love being groomed.

Cats hate water.

Negative, Cats learn to enjoy baths.

Cats don't need grooming, they groom themselves.

Cats lick themselves. licking does not remove mats, kill fleas, eliminate dandruff, deodorize, correct bad breath, kill germs, trim sharp nails or clean up messes.